Support, advice and signposting

Age UK Gloucestershire: Covid-19 and Older People

Age UKA Summary of Local Information and Services in Gloucestershire (dated 28 April 2020)

Adult Social Care: Information, advice and support

COVID-19: support for businesses

Offer or ask for help

Dymock Community Support Group has been established by Dymock Parish Council to co-ordinate local help and support in the Parish. A list of people who are able to assist their local community through this difficult time has been compiled. 

If you need assistance with things like grocery shopping, collecting prescriptions, a friendly chat, or dog walking then please contact:  Arin Spencer (Parish Clerk) on 07484 619582 /

Gloucestershire’s Community Help Hub The helpline is open 8am-8pm on weekdays and 9am-4pm on weekends or visit:

Getting tested for COVID-19: FAQs

Where can I get a test for COVID-19 in Gloucestershire?

The most recent information on testing is available on the Gloucestershire County Council website, including the location of Mobile Testing Units (see and this is updated at least once a week.

How can I get a test for COVID-19?

You need to book a test via the government portal at or by calling 119.  It is not possible to attend either the Regional Test at Hempsted, Gloucester or any of our mobile testing site locations without having previously booked a test. Only those who have booked an appointment will currently get tested.

Who can get a test for COVID-19?

You should only request testing via any route if you have symptoms of COVID-19 (a high temperature, a new, continuous cough or a loss of, or change to, sense of smell or taste) and if in any doubt go through 119 who can assess you and if needed allocate a place on the most appropriate testing route.. Please note, if you have been identified as a close contact of someone who has tested positive for COVID-19, you do not need to access a test and should isolate for 14 days, unless you develop symptoms yourself.

What if I am unable to get a test?

As you will be aware, there is currently an issue with nationwide laboratory capacity and as a result the number of tests that testing sites are able to offer is restricted. This is a national issue and has been featured in the news for the last few days.  The message we have been provided with from the Department of Health and Social Care (DHSC) is:

“We are currently experiencing high levels of demand across the testing network. We are allocating testing capacity based of areas of greatest need, such as prioritising areas of high prevalence, and we continue to expand testing capacity doubling the daily COVID-19 testing capacity to 500,000 by the end of October. We are closely managing the availability of test appointments in line with our ability to process tests and return a result. Whilst we build our laboratory capacity, we will continue to manage this closely to ensure that symptomatic individuals are able to access testing.”

If you meet the criteria and are having difficulty getting a test, we ask that you keep checking the portal as new tests are being released throughout the day as capacity becomes available. 

Who should I contact if I have any questions about booking at test?

Testing is run by the Department for Health and Social Care (DHSC), so any comments or concerns you have should be sent to them so they can look into them. Call 119 or email